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Account & data deletion

StilledInk supports optional account sign-in. You can delete your account in the app, or use this page to request account deletion, associated cloud-data deletion, or deletion of specific feedback and rating records.

stilledink.app/delete-account support@stilledink.kingstech.dev

Request deletion from the web

Use this form if you have uninstalled the app, cannot access the in-app deletion option, or want to request partial deletion of specific cloud records.

Use the email address linked to your StilledInk account where possible.

Optional. Maximum 2000 characters. Do not include passwords, tokens, note content, or backup files.

Email instead

This form does not collect passwords, tokens, note content, backup files, device IDs, or unnecessary sensitive information.

What to know

Deletion guidance

Use these notes if you still have the app, need an email fallback, or want to understand what can and cannot be removed from local devices and backups.

Delete your account in the app

If you still have access to StilledInk, you can request or perform account deletion from inside the app.

  1. Open StilledInk.
  2. Go to Profile or Account settings.
  3. Open Account settings.
  4. Choose Delete Account.
  5. Follow the confirmation steps.

Deleting your account may remove Firebase Authentication account data and associated cloud data linked to the account. Local notes and backup/export files may still need to be deleted manually from your device or from wherever you saved them.

Fallback email request

If the form does not work, email us at:

Email: support@stilledink.kingstech.dev

Please include:

  • the account email address connected to StilledInk;
  • whether you want your full account deleted;
  • whether you want all associated cloud data deleted;
  • whether you only want feedback/support messages deleted;
  • whether you only want rating feedback deleted.
How to request deletion of some data

You do not need to delete your full account to request deletion of specific cloud records. You may ask us to delete feedback/support messages, private rating feedback, or other account-related cloud data associated with your email address or Firebase user ID, where applicable.

In your request, clearly say what you want removed. For example: "Please delete my feedback/support messages only" or "Please delete rating feedback linked to my account."

What data can be deleted

Where applicable, we can delete:

  • Firebase Authentication account data;
  • feedback/support messages linked to your email address or user ID;
  • rating feedback linked to your email address or user ID;
  • other account-related cloud data associated with your account.

StilledInk is local-first for notes. Normal note content is primarily stored on your device, not in our cloud account database.

Local notes and device data

Notes stored locally on your device may remain on that device unless you delete them in the app, clear the app data, or uninstall StilledInk. Because this data is stored locally under your control, deleting a Firebase account does not automatically remove local notes from your phone or tablet.

If you want to remove local notes, delete them in the app and empty/remove trash where available, or use your device settings to clear StilledInk app data or uninstall the app.

Backups and exported files

Backup and export files created by you are stored wherever you saved or shared them. These files may include note content, categories, archive/trash state, and reminder times.

StilledInk cannot delete backup files from your Google Drive, email, file manager, external storage, cloud storage, messaging apps, or any other location where you exported or shared them outside the app. You must delete those files yourself from each place where they were saved.

Processing timeframe and retention

We aim to process account and data deletion requests within 30 days after receiving enough information to identify the relevant account or records.

Some records may be retained for a limited period where required for security, fraud prevention, legal compliance, dispute handling, or abuse prevention. We do not promise instant deletion.

Privacy policy

For more detail about what StilledInk collects, stores, and sends, read the full StilledInk Privacy Policy.

Contact

For account deletion, partial data deletion, or privacy questions, email support@stilledink.kingstech.dev.

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